Privacy Policy
This policy explains how burst.technology collects, uses and protects personal information.
Who we are
burst.technology ("we", "us") is the data controller for personal information collected through this website, under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You can contact us at any time using the contact form.
Information we collect
When you use our contact form, we collect the information you provide:
- your name
- your email address
- your company name (optional)
- the content of your message
We also use privacy-friendly analytics to understand how the site is used. This data is aggregated and does not identify individual visitors.
How we use your information
We use your information to respond to your enquiry, to provide our services if you become a client, and to meet our legal and accounting obligations. We do not use your information for marketing without your consent, and we do not sell it.
Lawful basis
We process personal information on the basis of our legitimate interests in responding to enquiries and running our business, to take steps at your request before entering into a contract, to perform a contract with you, and to comply with legal obligations.
Sharing your information
We share personal information only with service providers who help us run the site and our business, and only as needed to provide their service:
- Cloudflare, for website hosting and analytics
- Resend, for delivering contact form messages by email (servers in the European Economic Area)
- Google Workspace, for email and document storage
These providers act on our instructions and are bound by appropriate data protection terms. We may also disclose information where required by law.
Retention
We keep enquiries that do not lead to work for no longer than 24 months. Client records are kept for as long as we have a business relationship, and afterwards for as long as there is a legitimate business or legal reason to keep them. We review the information we hold periodically and delete what is no longer needed.
Cookies and local storage
This site does not use cookies. It stores display preferences (light or dark theme, and an animation setting) in your browser. This information stays on your device and is not sent to us.
Security
We take appropriate technical and organisational measures to protect personal information, including encrypted connections (HTTPS) and access controls on the systems we use.
Your rights
Under UK data protection law you have the right to:
- access the personal information we hold about you
- have inaccurate information corrected
- have your information erased
- restrict or object to our processing of your information
- receive your information in a portable format
To exercise any of these rights, please contact us. We will respond within one month.
Complaints
If you have a concern about how we handle your information, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.